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1# Resume for Gavin Jackson
2
3*RHCE, IRAP Assessor\*\*, CISSP, CCSP, CISA, Essential Eight (E8)*
4
5Last updated: 11 June 2026
6
7## Professional Summary
8
9Technology and cyber security leader with experience spanning infrastructure, software engineering, enterprise IT, security assurance, and delivery in government and private sector environments.
10
11I bring a combination of hands-on technical depth and leadership experience across Linux systems administration, automation, identity and access management, platform engineering, software delivery, cyber uplift, and security assessment. I work well at the intersection of technology, operations, risk, and business outcomes, and I am comfortable moving between strategy, delivery, and detailed technical implementation. I also like to bring a culture of performance, mentoring and humour to my engagements, helping teams deliver well while keeping the work environment positive and grounded.
12
13## Core Strengths
14
15- Cyber security, security assurance, IRAP, Essential Eight, PSPF
16- Linux infrastructure, systems administration, automation, Ansible, Docker
17- AWS-hosted server administration, S3 storage, Kasm, Teleport, Pangolin
18- Software engineering, systems integration, Python, Java, PHP
19- Identity and access management, SSO, Entra, SAML
20- Enterprise IT leadership, vendor management, MSP oversight, service improvement
21- Strong communication with technical and non-technical stakeholders
22
23## Active Government Clearances
24
25- Available on request
26
27## Work Experience
28
29### February 2025 - Present
30**Systems Administrator, Australian Government (contractor)**
31
32- Administer Ubuntu Linux infrastructure supporting operational government environments
33- Delivered automation and systems management improvements using Ansible, Docker and GitLab
34- Administered servers hosted in AWS and managed S3 storage for operational workloads
35- Supported a multi-cluster vSphere 7 to 8 migration
36- Rolled out on-prem Canonical Landscape, Ubuntu Pro and Livepatch across a large Ubuntu server fleet
37- Implemented a multi-node Elasticsearch cluster for centralised logging and analysis
38- Used Kasm, Teleport and Pangolin to provide zero trust access into segmented network environments, including evaluation and production rollout of Pangolin's zero-trust overlay across on-prem and cloud infrastructure
39- Contributed to Essential Eight activities including patching, hardening, backups, logging, monitoring and access control
40- Supported Cisco switching and firewall administration as part of broader platform operations
41- Piloted local AI tooling for developers, deploying Gemma 4 and Qwen 3.6 models via Ollama alongside Hermes Agent and VSCode integrations to explore on-prem edge inference
42
43### December 2023 - February 2025
44**Executive Director (Cyber), Synergy Group**
45
46- Delivered Essential Eight and PSPF assessments for clients in complex and regulated environments
47- Performed work as an ASD Security Assessor
48- Provided senior cyber security advice with a focus on practical assurance, risk reduction and uplift planning
49
50### August 2021 - December 2023
51**IT Director, Synergy Group**
52
53- Led internal IT across a 600+ laptop environment spanning multiple offices, cloud platforms and managed service providers
54- Drove Essential Eight uplift initiatives across identity, endpoint, network, backup and monitoring controls
55- Improved organisational cyber maturity through phishing awareness, training sessions and broader security engagement
56- Delivered major business platform changes across billing, CRM, HR, recruitment, project management and performance systems
57- Implemented Teams calling and meeting room improvements, replacing legacy telephony approaches
58- Delivered multiple SSO and Entra integrations including HR3, Diligent, Accelo, Cognology and Moodle
59- Managed Linode-hosted Ubuntu systems with Ansible for web applications, analytics and systems integration workloads
60- Built Python automation to synchronise leave data from HR3 to Accelo
61- Developed internal business analytics dashboards using Power BI
62- Achieved IRAP Assessor certification (#242) during the role
63
64### October 2015 - August 2021
65**IT Manager, Les Mills Asia Pacific**
66
67- Led a multidisciplinary IT team and contributed to business strategy as a member of the Senior Leadership Team
68- Managed enterprise IT services, systems improvements and vendor transitions across the region
69- Delivered a major integration project synchronising licensee contract data with a third party and enabling SAML SSO for Les Mills Virtual
70- Managed the Kuala Lumpur office technology upgrade across Ubuntu hypervisors, Windows Server and desktop platforms
71- Oversaw the implementation of a SuiteCRM-based sales platform integrated with existing corporate systems
72- Implemented SAML SSO integrations for business platforms including Brand Central
73- Introduced RabbitMQ-based integration patterns to improve message routing across enterprise systems
74- Built and maintained Ansible automation across development, UAT and production Linux environments
75
76### April 2014 - October 2015
77**Software Engineering Manager, Les Mills Asia Pacific**
78
79- Led a software engineering team delivering Python applications and internal workflow systems
80- Delivered integrations that supported the transition to digital music delivery via Salesforce SOAP APIs
81- Rewrote the billing engine and payment gateway service from Java to Python
82- Implemented enhancements to transaction processing, invoicing and electronic billing workflows
83
84### February 2012 - April 2014
85**Software Engineer, Les Mills Asia Pacific**
86
87- Implemented Shibboleth SSO across PHP, Java and Python web applications
88- Developed Python Pyramid applications and supporting automation
89- Built CI and test automation using Jenkins, Selenium WebDriver and Python
90- Supported Linux virtualisation, scripting and a Python 2.7 to 3.4 migration of a significant codebase
91
92### October 2010 - December 2011
93**Software Engineer, Geospatial Team, Atlas of Living Australia, CSIRO**
94
95- Developed geospatial web applications using Java, Spring MVC, OpenLayers and GeoServer
96- Worked across PostGIS, metadata systems, search, automation and performance testing in a nationally significant platform
97
98### Earlier Career
99
100Earlier roles include software engineering, infrastructure, testing and information security work with Les Mills Asia Pacific, CPT Global, Defence Signals Directorate and Wizard Information Services.
101
102Highlights from this period include:
103
104- Enterprise Java and integration development
105- GIS, PostGIS and OpenStreetMap-based reporting systems
106- VoIP, email, directory services and virtualisation implementations
107- Performance and volume testing for Australian Government systems
108- Early career work in information security and vulnerability-focused environments
109
110## Tertiary Education
111
112| Period | Institution | Course |
113| :-- | :-- | :-- |
114| 2022 | Australian Graduate School of Management | Compass Executive Director Development Program |
115| 2006 |  | Diploma of Business (Frontline Management) |
116| 2003 - 2007 | University of New South Wales | Masters of Science in Information Technology |
117| 1998 - 2001 | Australian National University | Bachelor of Information Technology |
118
119## Industry Certifications
120
121- 2023 Certified Cloud Security Professional (**CCSP** #949277)
122- 2023 **Essential Eight** Assessment Course (TAFECyber #102)
123- 2022 Certified Infosec Registered Assessor (**IRAP** #242)
124- 2022 Certified Information Systems Auditor (**CISA** #221822764)
125- 2022 Certified Information Systems Security Professional (**CISSP** #949277)
126- 2014 Certified **Scrum Master** (Scrum Alliance #000352083)
127- 2006 Red Hat Linux Certified Engineer (**RHCE** #804006880418515)
128
129## Professional Skills Training
130
131| Year | Course |
132| :-- | :-- |
133| 2017-2018 | Blanchard Courses: Legendary Service, Self Leadership, Coaching Essentials, Situational Leadership II |
134| 2006 | Results Through People |
135| 2006 | Emotional Intelligence |
136
137** Please note: I am currently sitting in an uncertified state and am waiting for ASD to update their training so that I can re-certify. All professional certifications are maintained.
138

# Resume for Gavin Jackson

*RHCE, IRAP Assessor\*\*, CISSP, CCSP, CISA, Essential Eight (E8)*

Last updated: 11 June 2026

## Professional Summary

Technology and cyber security leader with experience spanning infrastructure, software engineering, enterprise IT, security assurance, and delivery in government and private sector environments.

I bring a combination of hands-on technical depth and leadership experience across Linux systems administration, automation, identity and access management, platform engineering, software delivery, cyber uplift, and security assessment. I work well at the intersection of technology, operations, risk, and business outcomes, and I am comfortable moving between strategy, delivery, and detailed technical implementation. I also like to bring a culture of performance, mentoring and humour to my engagements, helping teams deliver well while keeping the work environment positive and grounded.

## Core Strengths

- Cyber security, security assurance, IRAP, Essential Eight, PSPF
- Linux infrastructure, systems administration, automation, Ansible, Docker
- AWS-hosted server administration, S3 storage, Kasm, Teleport, Pangolin
- Software engineering, systems integration, Python, Java, PHP
- Identity and access management, SSO, Entra, SAML
- Enterprise IT leadership, vendor management, MSP oversight, service improvement
- Strong communication with technical and non-technical stakeholders

## Active Government Clearances

- Available on request

## Work Experience

### February 2025 - Present
**Systems Administrator, Australian Government (contractor)**

- Administer Ubuntu Linux infrastructure supporting operational government environments
- Delivered automation and systems management improvements using Ansible, Docker and GitLab
- Administered servers hosted in AWS and managed S3 storage for operational workloads
- Supported a multi-cluster vSphere 7 to 8 migration
- Rolled out on-prem Canonical Landscape, Ubuntu Pro and Livepatch across a large Ubuntu server fleet
- Implemented a multi-node Elasticsearch cluster for centralised logging and analysis
- Used Kasm, Teleport and Pangolin to provide zero trust access into segmented network environments, including evaluation and production rollout of Pangolin's zero-trust overlay across on-prem and cloud infrastructure
- Contributed to Essential Eight activities including patching, hardening, backups, logging, monitoring and access control
- Supported Cisco switching and firewall administration as part of broader platform operations
- Piloted local AI tooling for developers, deploying Gemma 4 and Qwen 3.6 models via Ollama alongside Hermes Agent and VSCode integrations to explore on-prem edge inference

### December 2023 - February 2025
**Executive Director (Cyber), Synergy Group**

- Delivered Essential Eight and PSPF assessments for clients in complex and regulated environments
- Performed work as an ASD Security Assessor
- Provided senior cyber security advice with a focus on practical assurance, risk reduction and uplift planning

### August 2021 - December 2023
**IT Director, Synergy Group**

- Led internal IT across a 600+ laptop environment spanning multiple offices, cloud platforms and managed service providers
- Drove Essential Eight uplift initiatives across identity, endpoint, network, backup and monitoring controls
- Improved organisational cyber maturity through phishing awareness, training sessions and broader security engagement
- Delivered major business platform changes across billing, CRM, HR, recruitment, project management and performance systems
- Implemented Teams calling and meeting room improvements, replacing legacy telephony approaches
- Delivered multiple SSO and Entra integrations including HR3, Diligent, Accelo, Cognology and Moodle
- Managed Linode-hosted Ubuntu systems with Ansible for web applications, analytics and systems integration workloads
- Built Python automation to synchronise leave data from HR3 to Accelo
- Developed internal business analytics dashboards using Power BI
- Achieved IRAP Assessor certification (#242) during the role

### October 2015 - August 2021
**IT Manager, Les Mills Asia Pacific**

- Led a multidisciplinary IT team and contributed to business strategy as a member of the Senior Leadership Team
- Managed enterprise IT services, systems improvements and vendor transitions across the region
- Delivered a major integration project synchronising licensee contract data with a third party and enabling SAML SSO for Les Mills Virtual
- Managed the Kuala Lumpur office technology upgrade across Ubuntu hypervisors, Windows Server and desktop platforms
- Oversaw the implementation of a SuiteCRM-based sales platform integrated with existing corporate systems
- Implemented SAML SSO integrations for business platforms including Brand Central
- Introduced RabbitMQ-based integration patterns to improve message routing across enterprise systems
- Built and maintained Ansible automation across development, UAT and production Linux environments

### April 2014 - October 2015
**Software Engineering Manager, Les Mills Asia Pacific**

- Led a software engineering team delivering Python applications and internal workflow systems
- Delivered integrations that supported the transition to digital music delivery via Salesforce SOAP APIs
- Rewrote the billing engine and payment gateway service from Java to Python
- Implemented enhancements to transaction processing, invoicing and electronic billing workflows

### February 2012 - April 2014
**Software Engineer, Les Mills Asia Pacific**

- Implemented Shibboleth SSO across PHP, Java and Python web applications
- Developed Python Pyramid applications and supporting automation
- Built CI and test automation using Jenkins, Selenium WebDriver and Python
- Supported Linux virtualisation, scripting and a Python 2.7 to 3.4 migration of a significant codebase

### October 2010 - December 2011
**Software Engineer, Geospatial Team, Atlas of Living Australia, CSIRO**

- Developed geospatial web applications using Java, Spring MVC, OpenLayers and GeoServer
- Worked across PostGIS, metadata systems, search, automation and performance testing in a nationally significant platform

### Earlier Career

Earlier roles include software engineering, infrastructure, testing and information security work with Les Mills Asia Pacific, CPT Global, Defence Signals Directorate and Wizard Information Services.

Highlights from this period include:

- Enterprise Java and integration development
- GIS, PostGIS and OpenStreetMap-based reporting systems
- VoIP, email, directory services and virtualisation implementations
- Performance and volume testing for Australian Government systems
- Early career work in information security and vulnerability-focused environments

## Tertiary Education

| Period | Institution | Course |
| :-- | :-- | :-- |
| 2022 | Australian Graduate School of Management | Compass Executive Director Development Program |
| 2006 |  | Diploma of Business (Frontline Management) |
| 2003 - 2007 | University of New South Wales | Masters of Science in Information Technology |
| 1998 - 2001 | Australian National University | Bachelor of Information Technology |

## Industry Certifications

- 2023 Certified Cloud Security Professional (**CCSP** #949277)
- 2023 **Essential Eight** Assessment Course (TAFECyber #102)
- 2022 Certified Infosec Registered Assessor (**IRAP** #242)
- 2022 Certified Information Systems Auditor (**CISA** #221822764)
- 2022 Certified Information Systems Security Professional (**CISSP** #949277)
- 2014 Certified **Scrum Master** (Scrum Alliance #000352083)
- 2006 Red Hat Linux Certified Engineer (**RHCE** #804006880418515)

## Professional Skills Training

| Year | Course |
| :-- | :-- |
| 2017-2018 | Blanchard Courses: Legendary Service, Self Leadership, Coaching Essentials, Situational Leadership II |
| 2006 | Results Through People |
| 2006 | Emotional Intelligence |

** Please note: I am currently sitting in an uncertified state and am waiting for ASD to update their training so that I can re-certify. All professional certifications are maintained.